Info
Delivery & Returns
Delivery
Albania (Tirana & surroundings): shipping 200 Lekë. Kosovo: shipping €6 (or Lekë equivalent at the store rate).
Most orders arrive within 1–3 business days after confirmation.
Pay cash on delivery when your order arrives. Choose Albania or Kosovo at checkout.
Returns & Exchange
Size Exchange
We accept size and product exchanges within 24 hours of delivery for a 200 Lekë fee. The item must be unworn, unwashed, and in its original condition with tags attached.
No Returns
We do not accept returns or refunds. If you are unsure about sizing, contact us before placing your order or visit our shop for help finding the right fit.
How to Exchange
Contact us on Instagram @hermosa.al_, call +355 68 906 6609, or visit our shop within 24 hours of receiving your order. Bring the item unworn and in original condition, exchange fee is 200 Lekë.
Shop address
Street "Migjeni" Astir, Tirana